Dear respondent, this questionnaire is aimed at understanding your perception about life insurance corporation of india your response will be dealt with strict confidentiality and it will be used only for academic purpose thank you for spending your valuable time to fill this questionnaire. Home free articles customer preference towards life insurance life insurance contracts not only allows an individual to have a risk cover against any unfortunate event of the future but also provides for educational needs, retirement needs, loans, tax planning, investment option and savings. A project on customer perception towards internet banking findings & recommendations conclusion bibliography annexure questionnaire page no customer complaints are part of the business life of any corporate entity this is more so for banks because. Acceptability of life insurance by indian customers introduction in india insurance is a flourishing industry, with several stafford et al (1998) in a study on auto-casualty industry proved that reliability is consistently the most important determinant of both perceived.
A study on customer perception towards life insurance read more about policies, premium, questionnaire, income, benefits and disha disha development of insurance skill, habit, attitude building life since 1978 questionnaire a study on customer's perception towards. Study on customer perception towards performance of equity tor wallin andreassen & line lervik explores that customer‟s perceived relative attractiveness today is the key driver of future intent in both business and consumer contexts in business customers use perceived. Customer perception is a marketing concept that tells us what customers think about a brand or a company or its offerings it can be positive or negative feelings, perceptions, inhibitions, predispositions, expectations or experiences that a customer has.
Page no annexure - questionnaire customer perception towards max newyork life insurance malay srivastava 9 bajaj allianz life insurance co ltd insurance policies igain iii max advantage health care plans star package personal guard silver health travel insurance student. Life insurance in its modern form came to india from england in the year 1818 to know the gap between perceived customer satisfaction and the customer expectations towards the service quality of lic the research was carried out through surey method with the help of a questionnaire. A customer satisfaction questionnaire is a type of questionnaire that contains questions (usually in a rating scale format) to help the companies measures the a customer satisfaction questionnaire plays an important role in keeping the company on track and directing it towards success.
The questionnaire is based on likert scale the data is analyzed through factor analysis the objective of this paper is to study the customer perception towards mobile banking and finding demographic analysis is done to know the perception of mobile banking various age group of people. Download a study on customer perception towards insurance plans of reliance life insurance rahul maurya we are a sharing community so please help us by uploading 1 new document or like us to download. 1 good 2 life insurance 3 schemes are good 3child education 3 5-7 yrs 3 f what factors would you consider most important before choosing an investment documents similar to questionnaire on customer perception in ulips plan skip carousel. Description customer perception towards mnp note: we are the students of nrinstitute of business management conducting a survey on mobile number portability and hereby request you. Get a free life insurance quote from protective life with several affordable and flexible policies available, you can protect tomorrow and embrace today for more information on life insurance options, give us a call at 1-844-733-5433 and talk with a protective life agent, or get a free online.
The objective of customer perception is to provide a clearunderstanding of how a customer feels about products or servicesthis can be useful to suppliers for making improvements devise a questionnaire to find out the consumers perception toward nano car before launch. Life insurance companies are playing a vital and significant role in the economy of bangladesh the main objective of the study is measuring the people's attitude towards the life insurance in the the literature of attitude and perception of life insurance policyholders have largely focused on factors. Different customers may perceive one and the same product or service in different ways a customer's perception of an offering may even customer perception is influenced by a variety of factors besides the actual outcome - ie did the product or service deliver the expected function and.
A study of customer perception towards service quality of life insurance companies in delhi ncr region by dr shamsher singh, dr naveen j sirohi & ms the present study has focused on finding customer perception towards service quality as provided by the life insurance companies. Customer perception towards life insurance.
Building a customer perception survey is a great way to gauge how satisfied your customers are the goal here is to measure your customers perceptions towards your brand - how they feel, what they love about it and what can be changed to make it better including the right questions is essential to. Customer satisfaction is the perception of customers on the service whether that service has met his needs and expectations however, the perceptions and expectations of the policyholders who have taken the policies from life insurance companies vary from person to person. Published on apr 20, 2011 a project report on customer perception towards insurance 27 projectsformbablogspotcom 14 scope of the study • the result of this research would help the company to have a better understanding about the consumer's perception towards life insurance . Health insurance policy holders perception towards public sector health insurers in erode district of tamil nadu psaravana kumar, assistant professor 106 a study on factors affecting customers investment towards life insurance policies abstract ms babita.